Articles | Leadership
Leneita Fix

Leneita has been involved in youth or family ministry for over 24 years serving in rural, suburban and urban settings, camps, small and large churches and non-profits. She has authored or co-authored several youth ministry books, including Everybody’s Urban Understanding the Survival Mode of the Next Generation among others. Leneita is the ministry and training coordinator for BowDown Church, co-founded a coaching and training organization called Frontline Urban Resources (everybodysurban.org) and lives with her amazing husband John and four children in Florida.

The 3 “P’s” For Your Volunteer Team

It’s football season! It’s on everyone’s mind and so it’s an analogy I like to use when it comes to working with our support team in ministry.  Imagine your team has shown up for their first game.  So you, in your best coach voice, say,  “Alright, the goal today is to make a touchdown. Get the ball from the other team and meet me in end zone as quickly as you can.”  You take your place on the sidelines, while everyone else looks confused.

“What game is this again?” One asks.

“We are wearing yellow and they are wearing red, does that matter?” Another chimes in.

“Do I knock people down if they get in the way?” The questions keep coming.


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Those of us who are the “leader” are usually in the game because it is intuitive. For the rest of our “team” this is not always true. We aren’t just there to coach the students, and sometimes we forget.  That is why position, processes, and practice are vital to your volunteers.

  • Position:

Not everyone wants to teach a Bible study.  There are those that are relational, some are administrative,  others like to organize details or make meals.  Yes, yes and yes as far as who is needed.   We have a tendency to merely look at the position and take the first warm body that comes along.  This will not always beneficial. Leadertreks (leadertreks.com)  has some amazing tools that help you take a different look at placement.  My favorite tool in this area is the “Sweet Spot,” assessment.  This takes less than 5 minutes for a potential volunteer to fill out.  It helps them see where they should serve,  who the students that they are most comfortable with and where they feel they will be most useful.  When we put people in the right position then it helps the team to work towards the common goal.

  • Process:

Job descriptions are step one.  It details exactly what and who you are looking for.  Over communicating expectations is step two.   Processes help everyone to know they are on the same team, on the same field, at the same time.

  •  Practice:

Your team understands who they are and what is expected of them.  Still they want to know HOW to play.  This is where training is indispensible.   This can come in many forms.  Try having quick debriefs on youth meetings. I follow a method I learned from Doug Franklin.  The “3’s”.   3 things that went well.  3 Challenges.  3 Action steps to work on the challenges.    Once a quarter try offering a deep evening training on a practical “how to” that the team has been asking about. .  Send out an article or web link that I think might be helpful as you come across it. Obviously, there are so many ideas of ways that you can train people.  If you are reading this site you are a learner yourself. Make the time and the expectations on everyone that this is a “must” that helps them with all that they do.

These are some of the elements that help build a stronger team,  heading to the same  goal.    It can be easy to think,  “of course we all want to win together.”  Any good football team knows that position, process and practice is what takes you to the super bowl.  In this case it is producing a generation that takes over our job…

What are you doing for your “team” to teach them the game?

– Leneita

Simply Youth Ministry offers a wealth of resources for training and equipping your volunteers. Discover what works for your team!


  • Dan King says:

    Thanks for the helpful tips. I’ve added it to the ‘Leadership and Youth Ministry’ Magazine at http://t.co/98BxUfHAEc

  • Will Ray says:

    great stuff. I am constantly trying to improve volunteer training, as more and more I’m realizing how vital it is (I cannot do it all, though I may try).

    Thanks for the great stuff, as always

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